Service Enterprise

The Service Enterprise Initiative (SEI) is a national initiative led by Points of Light that started as a partnership between CaliforniaVolunteers and Reimagining Service. Through a comprehensive research-based assessment developed by the TCC Group and Deloitte, training, consulting as well as a certification model, nonprofits are equipped with the tools and technical assistance necessary to support nonprofit Service Enterprise transformations within these ten characteristics:

Participating organizations have access to:

• A thorough research-based assessment of existing organizational volunteer engagement practices called the Service Enterprise Diagnostic (SED).
• Online training on how organizations can enhance their volunteer programs.
• Individualized coaching to address unique organizational opportunities and challenges.
• National certification is available and valid up to three years, which is recognized by funders.
• Eligible nonprofits can re-certify after three years.

Learn more about our program

As a Service Enterprise, your organization will:

• Outperform peer organizations on all measures of organizational capacity.
• More effectively address community needs while operating at approximately half the median budget.
• Be significantly more adaptable, sustainable, and better resourced to do your work and scale operations, as needed.