Foundations of Volunteer Management
The Foundations of Volunteer Management course introduces the core functions of volunteer management including planning/assessing, recruitment, support, retention, recognition, and evaluation.
Participants will gain a better understanding of all core functions with a deeper dive into the 3 Rs of volunteer management – recruitment, retention, and recognition. During this course, we will use resources to assess volunteer programs throughout, in addition to sharing experience and tips to strengthen your understanding of volunteer management.
MEET YOUR TRAINER:
Elisa Cirrito joined the Volunteer Services team in the summer of 2022. She has experience in leadership program coordination and event planning from her previous role serving Fullerton College. She interned for the Los Angeles Mayor’s Office of Public Safety and a nonprofit organization, Achieving the Dream, which fortified her passion for strengthening her local communities. She holds an M.A. in Public Administration with a concentration in local government management from California State University, Fullerton.
Risk Management in Program Operations: Ensuring Safety and Compliance
Managing risks is essential to ensure the safety of your clients, staff, and volunteers, as well as the long-term sustainability of your programs.
This course will teach you how to identify potential risks, create mitigation strategies, and ensure compliance with legal and ethical standards. Learn how to protect your organization from liability while delivering impactful programs.
Learning Objectives:
Understand the key risks associated with nonprofit program operations.
Learn how to conduct risk assessments and develop mitigation strategies.
Ensure compliance with legal, ethical, and safety standards.
Develop processes for monitoring and managing risks in program delivery.
Create a risk management culture that prioritizes safety and accountability.
Grant Writing Certificate Course
This in person workshop is designed to help students develop award winning grant proposals in an interactive style.
Students will learn the basic components of a grant proposal and how to craft each component to position their agency for success.
Learning Objectives:
Opening Paragraphs
Need/Case Statements
Agency Description
Program description including goals/objectives/outcomes.
You will learn how to find funders with priorities that fit your situation and how to help funders further their own philanthropic objectives, ultimately resulting in the support of your nonprofit. For each section of the workshop, students submit real-life examples from their own agency for critique and improvement. In each workshop, we strive to have one representative of a foundation visit to explain how they make decisions about granting funds to help guide your future proposals.
Course Dates:
Mark your calendars to ensure you attend all five workshops required to complete your certification.
January 9, 2025
January 16, 2025
January 23, 2025
January 30, 2025
February 6, 2025
Meet Your Instructor:
Scott Evans has been a freelance grant writer since 2005 and is the former Director of Development for the Pediatric Cancer Research Foundation. Scott has written proposals for many types of non-profits including education, research, human services, youth development, workforce development, and the arts. He also serves as the Administrator for the Association of Fundraising Professionals, Orange County chapter and is a Past-President of the organization. His measurement of the success of the course is dependent on the students’ writing improvement and their better understanding of the audience, that is reading their proposals and making decisions. With that, students will create clear overtures that accurately portray their organizations’ good work.
Nonprofit Management Certificate Course
OneOC’s Nonprofit Management Certificate is a 6-module comprehensive in-person training program designed to prepare you with the practical knowledge and skills needed to support the sustainability of a nonprofit organization.
In this certificate, you will explore the key concepts in nonprofit management including leadership, fundraising, board development, financial management, program development, operations, project management, marketing, and organizational strategy. Facilitated by nonprofit Senior Directors & Executives with decades of on-the-ground experience, this certificate will equip you with the tools needed for a successful career in nonprofit.
Succeeding in Nonprofit Management 1/10/2025
Trainer: Tim Strauch
Leading a nonprofit requires a wide variety of skills. This course serves as an introduction to a career in nonprofit management and covers the fundamentals and general best practices for running a nonprofit organization. You will learn about the common challenges nonprofit leaders face as well as the major areas of responsibility for a career in nonprofit management.
Organizational Strategy & Planning 1/17/2025
Trainer: Robert Coleman
Understand the major areas of responsibility for nonprofit leaders including organizational strategy, leading staff & volunteers, managing budgets, fundraising, program development, board governance and more. A nonprofit’s strategy is a critical factor of whether it will be successful. Although nonprofits are not concerned with maximizing shareholder value, establishing effective organizational strategies is the key to a nonprofit’s ability to effectively deliver on its mission. A Nonprofit’s strategies determine how they will execute their programs and services in order to achieve the overall vision of the organization. Establishing your strategy will help your nonprofit achieve its goals and take steps towards meaningful impact.
Program Development & Management 1/24/2025
In nonprofits, our programs are the heart of the organizations’ vision and mission, which drive our passion and priorities. In order to be successful, program directors and managers need the time and skills to identify the peaks and valleys of a program’s cycle. This course is essential for those new to the nonprofit sector, newly appointed directors or managers, and those looking to revitalize their program’s goals and purpose as it relates to the mission.
Fund Development & Promotion in Nonprofits 1/31/2025
Fundraising is one of, if not the most important activities in a nonprofit organization. In order to finance programs and services, fundraising is an essential component of how nonprofits remain financially sustainable. In this comprehensive training, you will learn about the fundraising pyramid, learn the elements of an effective fundraising strategy, and gain the essential knowledge and skills you will need as you engage in fundraising in a career in nonprofit leadership.
Financial Management in Nonprofits 2/7/2025
Trainer: Annamarie Licina
The finances of an organization can be mystifying and inaccessible to nonprofit professionals who have not had an opportunity to obtain an orientation to the fundamentals of finance. In this course you will learn to understand basic financial terms and definitions, understand how to analyze financial statements, build budgets, as well as understand true program costs. This training will help understand the finances of your organization and prepare you for a future role in nonprofit management.
Leading Volunteer Groups 2/14/2025
Trainer: Elisa Cirrito
Effectively leading volunteers is an essential skill for any nonprofit leader. In this session, you will gain a comprehensive understanding of how volunteers are involved in the nonprofit sector, as well as how to exercise leadership best practices to keep volunteers excited, engaged and retained. You will learn about the different types of volunteer roles in a nonprofit organization with specific attention given to the role of board members and the relationship between the board and nonprofit leadership.
Crafting a Visionary Strategic Plan: Navigating Your Path to Success
In today’s fast-paced and ever-evolving landscape, a well-defined strategic plan is essential for guiding organizations toward their goals and ensuring long-term success.
This comprehensive course empowers leaders and teams to develop a robust strategic plan that aligns with their mission, vision, and values. Participants will learn to analyze their current environment, set clear objectives, and implement actionable strategies that drive growth and innovation. By harnessing effective planning techniques, you will equip your organization with the foresight and agility to navigate challenges and capitalize on opportunities. Join us to transform your vision into a strategic blueprint for success!
Learning Objectives:
Understand the Strategic Planning Process: Explore the key components of strategic planning, including vision and mission statements, environmental analysis, and stakeholder engagement.
Conduct a Comprehensive SWOT Analysis: Identify strengths, weaknesses, opportunities, and threats within your organization to inform strategic decision-making.
Set Clear and Measurable Objectives: Learn how to establish specific, measurable, achievable, relevant, and time-bound (SMART) goals that drive organizational success.
Develop Actionable Strategies: Create actionable strategies and initiatives that align with your objectives and address the identified opportunities and challenges.
Engage Stakeholders Effectively: Learn techniques for involving key stakeholders throughout the planning process to ensure buy-in, collaboration, and shared ownership of the strategic plan.
Implement and Monitor the Strategic Plan: Explore best practices for executing the strategic plan, monitoring progress, and adapting strategies based on changing circumstances and feedback.
Building and Managing a Successful Social Enterprise
Social enterprises provide nonprofits with innovative ways to generate revenue while advancing their mission.
This course equips nonprofit professionals with the skills to plan, launch, and manage a social enterprise. Learn how to align business activities with social goals, create sustainable revenue streams, and navigate the unique challenges of running a mission-driven enterprise.
Learning Objectives:
Understand the concept of social enterprises and how they align with nonprofit missions.
Learn how to develop a business model that balances social impact and financial sustainability.
Explore strategies for funding, launching, and scaling a successful social enterprise.
Gain insights into marketing, branding, and stakeholder engagement for mission-driven businesses.
Learn how to measure and report on the social and financial outcomes of your social enterprise.
Leading Through Change and Uncertainty
In today’s rapidly shifting world, change is inevitable.
This course will provide you with the tools to lead your team through periods of uncertainty with confidence and resilience. Learn to navigate disruptions, maintain morale, and turn challenges into opportunities.
Learning Objectives:
Understand the dynamics of change management in nonprofits.
Learn to lead confidently through uncertainty and disruption.
Foster resilience and adaptability within your team.
Implement strategies to maintain organizational stability during transitions.
Turn challenges into opportunities for growth and innovation.
Empowering Teams: Advanced Leadership Techniques for Success
Unlock the potential of your nonprofit organization with Empowering Teams: Advanced Leadership Techniques for Success.
This course is designed for nonprofit leaders who aspire to elevate their teams to new heights. In today’s fast-paced environment, effective leadership is essential for driving engagement, fostering collaboration, and achieving organizational goals. Join us to explore advanced strategies that will empower your teams, enhance their performance, and cultivate a culture of innovation and resilience. With this expert-led session, interactive discussions, and practical tools, you'll walk away equipped to inspire your team and lead with confidence.
Learning Objectives:
Cultivate a High-Performance Culture: Understand the key components of a high-performance culture and learn how to foster an environment that encourages collaboration, creativity, and accountability among team members.
Implement Effective Communication Strategies: Master advanced communication techniques to enhance team dynamics, ensure clarity in messaging, and improve overall engagement within your nonprofit.
Leverage Diversity and Inclusion: Explore how to harness the strengths of diverse teams, promote inclusive practices, and create a sense of belonging that drives innovation and problem-solving.
Drive Change Management: Learn effective strategies for leading your team through change, including how to manage resistance, facilitate smooth transitions, and maintain morale during challenging times.
Effective Business Communication for Nonprofit Professionals
Clear, effective communication is essential for the success of any nonprofit.
This course provides nonprofit professionals with the skills to communicate confidently and professionally with diverse stakeholders, including donors, volunteers, board members, and partners. Learn how to craft messages that inspire, inform, and drive action while building stronger relationships and enhancing your organization’s impact.
Learning Objectives:
Understand the fundamentals of professional communication and its importance in nonprofit operations.
Learn how to tailor messages for different audiences, including donors, volunteers, and stakeholders.
Explore strategies for delivering clear, persuasive written and verbal communication.
Develop active listening and feedback skills to improve collaboration and team dynamics.
Gain techniques for handling challenging conversations and managing conflict with professionalism and empathy.
Diversifying Revenue Streams: Building Financial Resilience for Your Nonprofit
Unlock your nonprofit’s full potential by diversifying your revenue streams.
This course will guide you through innovative approaches to funding, helping you create a sustainable financial foundation that reduces reliance on a single source of income. Learn how to secure more stability and growth for your mission by exploring various income opportunities tailored to the nonprofit sector.
Learning Objectives:
Understand the importance of diversifying revenue sources to ensure long-term financial sustainability.
Explore different revenue streams, including grants, donations, earned income, and partnerships.
Learn strategies to align revenue-generation efforts with your organization’s mission and values.
Develop an actionable plan to integrate new revenue streams into your nonprofit financial strategy.
Assessing Your Volunteer Program & Creating an Action Plan
Unlock the full potential of your volunteer program by conducting a thorough assessment and developing an actionable strategy.
In this hands-on training, you’ll learn how to evaluate your current volunteer management efforts, identify areas for improvement, and create a customized plan to increase engagement and program effectiveness.
Learning Objectives:
Understand the key components of a successful volunteer program assessment.
Identify strengths and areas for improvement in your volunteer management processes.
Develop measurable goals and objectives for enhancing your volunteer program.
Create an actionable plan to implement improvements and track progress over time.
Volunteer Management Systems: Streamlining Operations for Efficiency
Managing volunteers effectively requires strong systems and processes.
This course will teach you how to create and implement volunteer management systems that streamline operations and improve volunteer experience. Learn best practices for scheduling, communication, and tracking volunteer contributions.
Learning Objectives:
Understand the components of an effective volunteer management system.
Learn how to implement technology tools for scheduling and communication.
Develop strategies to track volunteer hours and contributions.
Create systems for feedback and improvement in volunteer management.
Enhance volunteer satisfaction and retention through efficient management.
Leading with Data: Measuring and Amplifying Program Impact
How do you know if your programs are truly making a difference?
This course will teach you how to evaluate the effectiveness of your nonprofit programs and measure impact. Use data to demonstrate success to funders, stakeholders, and your community.
Learning Objectives:
Understand the importance of program evaluation and impact measurement.
Learn how to design effective evaluation frameworks.
Identify key metrics to track program outcomes and success.
Use data collection and analysis tools to assess impact.
Present impact results to stakeholders and funders convincingly.
Collaboration and Partnerships: Expanding Your Program’s Reach
Strong partnerships can enhance your nonprofit’s impact by expanding program reach and leveraging additional resources.
This course will teach you how to build and sustain effective collaborations with other organizations, businesses, and community groups. Learn how to create win-win partnerships that drive program success.
Learning Objectives:
Understand the benefits of collaboration and partnerships for nonprofit programs.
Learn how to identify and approach potential partners.
Develop strategies for building and sustaining effective collaborations.
Align partnership goals with your program’s mission and objectives.
Measure the success of partnerships and collaborations for long-term impact.
Developing a Social Enterprise
Take your nonprofit impact to the next level by exploring the world of social enterprise.
In this training, you’ll learn how to create a revenue-generating business model that aligns with your mission, offering innovative ways to fund your organization while driving meaningful changes in your community.
Learning Objectives:
Understand the fundamentals of social enterprise and its potential for nonprofit organizations.
Explore different business models that align with mission-driven goals.
Learn how to create a sustainable revenue stream through social enterprise.
Develop a strategic plan for launching and managing a social enterprise within your nonprofit.
Meet Your Trainer:
Clare McKenna joined OneOC in 2024 with over 30 years of nonprofit leadership experience. Known for her motivational style and ability to align teams, Clare helps organizations push beyond comfort zones to reach their fullest potential. She believes that strong relationships are the foundation of thriving nonprofits and excels at connecting people to achieve strategic outcomes. Clare’s expertise spans fundraising, public relations, event management, and executive management, with a track record of implementing high-performance systems to drive success. She holds a BA in Liberal Studies from California State University, Fullerton.
Volunteer Leadership: Building an Effective Management Strategy
In today’s nonprofit landscape, effective volunteer leadership is crucial for achieving organizational goals and maximizing impact.
This course is designed for leaders and managers who want to harness the power of volunteers to drive meaningful change. You will explore essential strategies for recruiting, training, and retaining volunteers while cultivating a positive and inclusive volunteer culture. Through practical insights and proven techniques, participants will learn to align volunteer efforts with organizational objectives, ensuring that volunteers feel valued and empowered. Join us to transform your approach to volunteer management and unleash the full potential of your volunteer workforce!
Learning Objectives:
Define Volunteer Leadership: Understand the key principles of volunteer leadership and the vital role volunteers play in achieving organizational success.
Develop a Volunteer Management Strategy: Create a comprehensive strategy that encompasses recruitment, onboarding, training, and retention of volunteers.
Foster an Inclusive Volunteer Culture: Explore methods for cultivating a positive, inclusive environment that values diversity and encourages volunteer engagement.
Implement Effective Communication Techniques: Learn how to communicate effectively with volunteers to build strong relationships and ensure clarity of roles and expectations.
Utilize Performance Metrics: Discover how to measure and evaluate volunteer contributions using key performance indicators (KPIs) to drive continuous improvement.
Enhance Volunteer Recognition: Develop strategies for recognizing and celebrating volunteer contributions, fostering a sense of belonging and motivation.
Leadership Development for Program Managers: Empowering Your Team
Strong leadership is essential for successful program management.
This course will help program managers develop the leadership skills they need to motivate their teams, manage resources, and drive results. Learn how to empower your team and lead with confidence.
Learning Objectives:
Understand the role of leadership in program management.
Learn techniques to inspire and motivate program staff and volunteers.
Develop strategies for effective resource management and delegation.
Foster a culture of collaboration and accountability within your team.
Build leadership confidence through decision-making and problem-solving.
Measuring Program Impact: Tools for Tracking Success
Measuring impact is essential for proving the value of your programs and securing continued funding.
This course will show you how to collect, analyze, and report data to demonstrate program effectiveness. Learn to use metrics that matter to both your organization and funders.
Learning Objectives:
Understand the importance of measuring program impact.
Learn methods for collecting and analyzing program data.
Develop metrics that align with organizational goals and funder expectations.
Create systems for continuous program evaluation and improvement.
Communicating effectively to stakeholders and funders.
Innovative Volunteer Engagement: Empowering Impactful Involvement
Transform your approach to volunteer engagement with our course.
This course explores creative strategies to enhance volunteer participation and leadership within your organization. Learn how to identify new volunteer roles that align with your mission and foster an environment where volunteers feel valued and motivated. By prioritizing recognition and ongoing professional development, you’ll cultivate a dynamic and committed volunteer workforce that drives meaningful change in your community.
Learning Objectives:
Discover innovative strategies to engage volunteers in meaningful roles that align with your organization’s mission.
Explore opportunities to establish and promote volunteer leadership positions that empower individuals to take initiative and drive change.
Understand the critical importance of recognizing volunteers’ contributions to enhance retention and foster loyalty.
Learn how to implement ongoing training and development programs that support volunteers’ growth and skills enhancement.
Develop methods to create a culture of engagement and collaboration that inspires volunteers to actively participate and lead within your organization.
Discovering and Developing High-Impact Volunteer Projects for Nonprofits
Finding the right volunteer projects can transform how your nonprofit engages with the community and fulfills its mission.
This course is designed to help nonprofit professionals identify, create, and manage volunteer opportunities that align with their organization’s goals. Learn effective strategies to source meaningful projects, match volunteer skills, and maximize impact for both your organization and the volunteers.
Learning Objectives:
Understand the importance of volunteer projects in driving nonprofit impact and community engagement.
Learn how to identify and develop volunteer projects that align with your organization's mission and needs.
Explore strategies for sourcing skilled volunteers and matching them with the right opportunities.
Gain insights into best practices for managing volunteer projects from planning to execution.
Discover how to evaluate and measure the success of volunteer projects to ensure lasting impact.
How to Leverage Skills Based Volunteers
Unlock the potential of skilled-based volunteers to enhance your nonprofit capacity and effectiveness.
In this training, you’ll learn how to attract, engage, and retain talented volunteers whose expertise can drive your organization’s mission forward. Gain strategies to maximize the value of skilled volunteers and create lasting impact.
Learning Objectives:
Understand the benefits of integrating skilled-based volunteers into your nonprofit.
Learn how to recruit volunteers with specific expertise to meet organizational needs.
Develop strategies for engaging and retaining skilled volunteers effectively.
Create meaningful volunteer roles that align with your organization’s goals.
Explore the best practices for managing and measuring the impact of skilled volunteers.
Volunteer Recruitment and Retention: Building a Strong Volunteer Base (Part 1)
Volunteers are the heart of many nonprofit organizations.
This course will teach you how to attract, engage, and retain volunteers who are passionate about your mission. Learn strategies for building a strong, committed volunteer base that contributes to long-term success.
Learning Objectives:
Understand the role of volunteers in nonprofit success.
Learn techniques for recruiting volunteers from diverse backgrounds.
Develop strategies for engaging and retaining long-term volunteers.
Create volunteer onboarding and training programs that drive commitment.
Foster a culture of appreciation and recognition for volunteer contributions.
Volunteer Recruitment and Retention: Building a Strong Volunteer Base (Part 2)
Engaging volunteers in meaningful ways can lead to stronger relationships and better outcomes for your nonprofit.
This course will teach you how to design volunteer opportunities that resonate with participants and enhance your organization’s mission. Learn how to create fulfilling volunteer experiences that lead to long-term engagement.
Learning Objectives:
Understand the factors that drive volunteer engagement and satisfaction.
Learn how to design volunteer roles that align with organizational needs.
Develop strategies for creating meaningful volunteer experiences.
Foster strong communication and feedback channels with volunteers.
Build volunteer loyalty through recognition and relationship-building.
Assessing Your Volunteer Program & Creating an Action Plan
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Business Communication
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Financial Sustainability
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Foundations of Volunteer Management
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Volunteer Engagement Strategies: Creating Meaningful Experiences (Part 2)
Engaging volunteers in meaningful ways can lead to stronger relationships and better outcomes for your nonprofit.
This course will teach you how to design volunteer opportunities that resonate with participants and enhance your organization’s mission. Learn how to create fulfilling volunteer experiences that lead to long-term engagement.
Learning Objectives:
Understand the factors that drive volunteer engagement and satisfaction.
Learn how to design volunteer roles that align with organizational needs.
Develop strategies for creating meaningful volunteer experiences.
Foster strong communication and feedback channels with volunteers.
Build volunteer loyalty through recognition and relationship-building.
Volunteer Recruitment and Retention: Building a Strong Volunteer Base (Part 1)
Volunteers are the heart of many nonprofit organizations.
This course is one out of two sessions that will teach you how to attract, engage, and retain volunteers who are passionate about your mission. Learn strategies for building a strong, committed volunteer base that contributes to long-term success. Part two is titled “Volunteer Engagement Strategies: Creating Meaningful Experiences”.
Learning Objectives:
Understand the role of volunteers in nonprofit success.
Learn techniques for recruiting volunteers from diverse backgrounds.
Develop strategies for engaging and retaining long-term volunteers.
Create volunteer onboarding and training programs that drive commitment.
Foster a culture of appreciation and recognition for volunteer contributions.
Volunteer Management Systems: Streamlining Operations for Efficiency
Managing volunteers effectively requires strong systems and processes.
This course will teach you how to create and implement volunteer management systems that streamline operations and improve volunteer experience. Learn best practices for scheduling, communication, and tracking volunteer contributions.
Learning Objectives:
Understand the components of an effective volunteer management system.
Learn how to implement technology tools for scheduling and communication.
Develop strategies to track volunteer hours and contributions.
Create systems for feedback and improvement in volunteer management.
Enhance volunteer satisfaction and retention through efficient management.
